FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
How should I measure sizes for my drapery panels?
Please refer to our Drapery Measurement Guide for easy-peasy step-by-step instructions and handy illustrations on how to measure curtain panel sizes based on your choice of heading style.
How can I calculate the stacking width of my curtain panels? How wide will the stack be when I gather my curtains to the side?
Since multiple factors come into play, and influence the stacking width of drapes, it is not possible to give an exact, precise figure. Depending on the heading style chosen, the fabric, the lining as well as how tightly or loosely the curtains are gathered, the stackback can vary.
However, general guidelines can provide a helpful starting point. You can expect drapery featuring casual heading styles like grommet tops, rod pockets, or flat panels to stack to around 10-12% of the panel width, while pinch pleated drapes usually have a wider stackback of around 15-20% of their total panel width.
What does the term ‘heading style’ mean?
Heading style refers to the design and construction of the top header of a curtain panel. Besides influencing the visual appeal of the drapery, this header also dictates how the drapes will function. Therefore, choosing the right heading style is important to ensure the drapes fulfill your functional and aesthetic requirements.
To read in detail about all the heading styles on offer at Sewn, please refer to our Drapery Headings Style Guide.
Which drapery heading styles are offered at Sewn?
To make sure our drapes fit your vision, we offer over a dozen heading styles including — grommet top, flat panel top, tie top, tab top, rod pocket top (with and without top frills), back tab top, pencil pleat top, and six types of pinch pleats.
To read in detail about each of the heading styles on offer at Sewn, please refer to our Drapery Headings Style Guide.
What are the lining options available at Sewn for curtains?
Sewn offers two types of lining:
Privacy Lining: Our standard white privacy lining is designed to soften harsh sunlight, and reduce glare while safeguarding the face fabric from UV damage and color fading.
Blackout Lining: Our blackout lining is a specially treated fabric designed to significantly reduce light penetration, and darken a room. It also provides benefits like sound dampening and thermal insulation.
Our blackout lining is available in three color options — white, pale grey and pale beige.
Linings are sewn behind the roman shades and not available as separate detachable liners.
To read more about our lining options, please refer to our blog post on Lining Options for Curtains & Roman Shades.
Do you provide hardware with your drapes?
Afraid not. We do not sell or provide any hardware for curtains.
What hardware will I need to hang my curtains from Sewn?
The hardware required to hang your curtains will vary depending on your choice of heading style. Please refer to our Drapery Heading Style Guide for detailed information on how curtains of various heading styles can be mounted and the associated, required hardware.
Do extra-long or extra-wide curtain panels come with any seams?
When ordering extra-long curtains, you can rest assured that they will have no horizontal seams, as fabric bolts come in continuous running lengths. This allows us to craft curtains that flow seamlessly from top to bottom without needing any seams and joints.
However, for extra-wide panels, vertical seams become a necessity since standard fabrics bolts only come in widths of 48 to 54 inches. Therefore, vertical seams - joining multiple bolts lengths - are inevitable to achieve higher panel widths.
Such vertical joins are a standard industry process, and are handled with great meticulous care by our expert tailors - especially when matching patterns at seams. For more details and visuals showcasing this precision work, please read our blog post on Joins & Pattern Matching in Custom Window Treatments.
What is the size of the bottom hems of your drapes?
All our drapes are sewn with 2-inch bottom hems.
If you’d like the bottom hems of your curtains to be wider or narrower, please write to us at hi@sewndrapesandshades.com ahead of placing your order, and we’ll accommodate.
What grommet sizes and finishes do you offer for your grommet top drapes?
Our grommet finishes include silver, bronze, brass (gold), and black, in the following sizes:
- Standard-size grommets (1.5 inch inner diameter): Offered in all four finishes – silver, bronze, brass and black.
- Large-size grommets (2 inch inner diameter): Offered in silver and bronze.
- Small-size grommets (1 inch inner diameter): Offered in silver finish only.
How wide is the header tape sewn at the back of your curtains?
The header tape sewn at the back of our pinch pleat, pencil pleat and flat panel top curtains is four inches wide.
How many drapery pins and rings will I need to hang my pinch pleat curtains?
To calculate the number of drapery pins/rings required for your pinch pleat curtains, you’ll need to consider the number of pinch pleats sewn into your panel, and the spacing between the pleats. Our pinch pleats are typically stitched at 3-4 inch intervals, and we recommend placing one pin behind each pleat.
So, to estimate the number of pins you'll need, simply calculate the number of pleats in your drape based on the total panel width and divide it by the spacing between pleats.
For instance, if you have ordered a curtain panel that is 120 inches wide, with pleats spaced every 3-4 inches, you can expect around 30-40 pleats, and thus, need approximately the same number of pins. It is always a good idea to have a few extra pins on hand, of course!
How do I calculate the number of pins required to hang my flat panel top curtains?
If you have measured and calculated your curtain panel widths in line with the guidance in our Drapery Measurement Guide - factoring in ‘2x fullness’ - we recommend placing the pins at about 6-inch intervals.
So, for a 96-inch wide curtain covering a 48-inch wide window, you will require 18 pins/hooks to hang the curtains. Minor adjustments can be made of course depending on the exact width of your panels.
However, if you’ve ordered your panels with less width based on a lower fullness level, the pin count and placement can be adjusted.
Please note that the number of pins should always be even, regardless of the count or placement. An even number of pins ensures that the curtains close inward at the edges, lending a polished look and a sense of completion rather than turning outward, which will leave the last pleat incomplete and open, and the backside visible at the edges.
What is the width of top pockets on your rod pocket curtains?
Our rod pocket top curtains are sewn with 2.5 inch wide pockets. If you'd like a different size — larger or smaller — just drop us a line at hi@sewndrapesandshades.com before placing your order, and we'll happily tailor it to your specifications.
Do you stitch curtains with rod pockets at both ends for sidelight windows?
Absolutely! We can stitch rod pockets at both ends for sidelight windows, and there's no extra charge for this customization. Just let us know your preferences.
To place your order, simply purchase your drapes with rod pockets (with or without frill) on our site, and then send us an email at the same time requesting double pockets on your panels. Please be sure to include your order number in the email. Once we have that, our skilled tailors will take care of the rest.
How can I stop my new drapes from flaring at the bottom?
Brand-new curtains often don’t fall into perfectly straight pleats right away — and it’s completely normal! Drapery panels need a little time and ‘training’ to develop what’s known as ‘pleat memory’.
For tips and tricks to help your curtains settle into those dreamy, polished pleats, check out our Drapery Training Guide. Packed with handy visuals and expert advice from our stylists, it’s your go-to resource for achieving that flawless drape.
Why do your pinch pleat panels cost almost twice as much as non-pinch pleat panels of the same size?
The cost difference between pinch pleat drapes and non-pinch pleat styles (such as grommet or flat tops) may ‘appear’ significant at first glance, but it’s not really the case. This is best explained with an example.
For a 36-inch-wide window, if you’re opting for grommet top drapes, you’d typically need two panels of 36 inches ‘each’ to achieve a rich look with lush pleats. The same window, if dressed with pinch pleat drapes, will need two panels of about 24 inches (versus 36 inches of grommet top) each.
This is because styles like grommets tops are hand gathered to form pleats, but the ‘fullness’ and pleats are already pre-sewn into pinch pleat drapes.
In essence, the fabric required to stitch a 24-inch pinch pleat panel is not the same as a 24-inch grommet top panel. It is - in fact - almost double. Therefore, the correct cost comparison in the example above to dress a window of 36 inches width, would be between a 36-inch wide non-pinch pleat panel versus a 24-inch wide pinch pleat panel.
What does ‘fullness’ mean in drapery terms?
Drapery fullness refers to the amount of fabric required to create the desired volume of pleats or ‘gather’ in a curtain. Fullness is usually expressed as a ratio, indicating how much fabric width is employed compared to the width of the window or curtain rod. For example, 2x fullness would mean that the fabric width used in sewing a curtain is twice the width of the drapery pole/ track.
For example, if your window is 100 inches wide, you’d ideally order a rod pocket panel of width 200 inches - indicating a 2x fullness. Because if you order a rod pocket drapery panel of the same width as your window, it will end up hanging like a flat sheet of fabric, devoid of any pleats.
Please note that the higher the fullness factor, the more luxurious/denser you can expect your drapery pleats to be. For detailed information on how to calculate panel widths for curtains of various heading styles while achieving optimal fullness, please refer to our Drapery Measurement Guide.
Do you accept clients' own material (COM) to stitch drapes?
Afraid not. We work exclusively with fabrics from our own collection.
I’m planning to order curtains panels to just frame my window for decorative purposes only. How wide should these decorative panels be?
The width of your decorative panels - that don’t necessarily need to offer full coverage to the window - should ideally be proportionate to the span of your window(s).
If you have a large picture window, for example, you may want even your decorative panels to be sufficiently wide to complement the grand dimensions of your window. On the other hand, if you’re flanking a small kitchen window, narrower panels may serve the purpose beautifully. We therefore advise factoring in the overall size of your window to decide the width of your decorative panels.
As a general guideline to start, however, our stylists recommend a minimum width of 48 inches for casual header drapes, such as grommet tops and flat panels, and 20 inches for pinch pleat drapes. In both cases, you can expect the panels to cover 20 inches of pole space. If you’d like your framing panels to cover more or less of the pole when stacked, feel free to adjust the panel width accordingly, taking into account the detailed guidance in our Drapery Measurement Guide.
Do you match the pattern flow along any seams on your curtain panels?
Yes, our expert tailors meticulously match pattern motifs along every seam, ensuring flawless continuity and discreet hemlines for a clean finish. To read more about how patterns are matched, please refer to our blog post on ‘Joins & Seams on Custom Window Treatments’.
How do I measure sizes for my new roman shades?
Please refer to our Roman Shades Measurement Guide for easy-peasy step-by-step instructions and handy illustrations to measure roman shade sizes based on your choice of mounting position.
What is the difference between inside-mount and outside-mount roman shades?
Inside-mount roman shades are installed within the window frame and affixed to the ‘ceiling’ of the window frame. They sit snugly within the window recess, offering a highly tailored and sleek look.
Outside-mount roman shades are installed on the wall above the window trim or on the room’s ceiling, and cover the window frame completely. These are an especially good option when the window recess is too shallow to install the shades inside the window recess.
To read more about the nuances of each mounting position - including their pros and cons - please visit our blog post on Inside Mount vs. Outside Mount Roman Shades.
How can I calculate the stacking height of my roman shades? How much space will they take when folded up?
The stacking height of your roman shades will vary based on the total length of the shades. In most cases, it falls between 8 to 12 inches. Our tailors calculate the exact stacking height and fold width at time of stitching, making sure that your roman shades will have even folds and look visually symmetrical.
What is the narrowest width I can order for a roman shade?
Our roman shades can be stitched as narrow as 18 inches. Anything narrower is not compatible with the operating hardware.
I need a shade wider than 96 inches. Are you able to offer?
Afraid we do not offer shades wider than 96 inches. Roman shades that wide are not only more prone to damage during transit and installation, they can also get hard to operate — especially if featuring heavy fabrics and linings. The heavy weight can take a toll on hardware, eventually reducing the longevity of a shade. Therefore, we neither offer nor recommend shades wider than 96 inches.
For extra-wide windows, is it better to order a single extra-wide roman shade or multiple roman shades?
To ensure optimal functionality and durability, we recommend avoiding roman shades wider than 96 inches. That said, both options – a single wide roman shade or multiple narrower shades – have their pros and cons.
- A single extra-wide roman shade creates a uniform look. It works especially well for multiple or grouped window panes, making a set of windows look like a single architectural unit. When raised, the shade doubles as a valance, maintaining visual continuity across the window panes. Additionally, opting for one large shade is often more cost-effective than purchasing multiple smaller shades, offering savings to clients on a budget. However, wide roman shades — particularly those made with heavy fabrics or added lining — can become quite heavy. This added weight can strain the operating mechanism/ hardware over time, slightly reducing the lifespan of the shade.
- Multiple roman shades allow for more versatility. You can operate each shade independently, giving you more control over light and privacy throughout the day. Individual, narrow shades will, of course, be lighter and, therefore, easier to operate. Furthermore, this arrangement also lightens the load on hardware of each individual shade, extending the overall lifespan of the shade.
Ultimately, the choice comes down to your aesthetic and functional preferences, budget and how much the ease of operation matters to you. Hopefully the above-noted factors can help you arrive at the right decision for your shades!
Do extra-long or extra-wide roman shades come with any seams?
When ordering extra-long shades, you can rest assured that they will have no horizontal seams, as fabric bolts come in continuous running lengths. This allows us to craft shades that flow seamlessly from top to bottom without needing any seams and joints.
However, for extra-wide roman shades, vertical seams become a necessity since standard fabrics bolts only come in widths of 48 to 54 inches. Therefore, vertical seams - joining multiple bolts lengths - are inevitable to achieve higher shade widths.
Such vertical joins are standard industry process and handled with great meticulous care - especially when matching patterns at seams - by our expert tailors. For more details and visuals showcasing this precision work, please read our blog post on ‘Joins & Seams on Custom Window Treatments’.
What are the different styles of roman shades on offer at Sewn?
To make sure our roman shades fit your vision, we offer three styles of shades at Sewn, including — European relaxed roman shades, flat fold roman shades with back slats, and plain fold roman shades with front slats.
To read in detail about each of these three styles, please refer to our Roman Shades Fold Style Guide for illustrations, images and a detailed description of each style.
How do I install the roman shades from Sewn?
Please refer to our Roman Shades Installation Guide for bite-sized step-by-step instructions, images, and handy reference videos to install your new roman shades from Sewn.
Is hardware included with your roman shades?
Yes! Our roman shades are delivered with all necessary hardware.
Will any part of the hardware remain visible after installing your shades?
If you’ve opted for inside-mounted roman shades, the hardware will be almost entirely hidden.
For outside-mounted shades, the fabric panel will cover the front profile of the channel track, but the side profile of the track will remain visible. This visible end of the track is just over an inch deep, and so, most clients do not find it aesthetically intrusive.
For images of our hardware in both mounting positions, please refer to our Roman Shades Installation Guide.
Will I be able to mount your roman shades inside the window frame if my window recess is shallow?
Our roman shades need a minimum of two inches of flat surface to accommodate the hardware. If your windows do not have two inches of recess space, inside-mounted shades may not be a viable option. For such settings, we recommend opting for outside-mounted roman shades instead.
To read more about the nuances of each mounting position - its pros and cons - please visit our blog post on Inside vs. Outside Mount Roman Shades.
How are your roman shades operated?
Our roman shades are designed with a continuous loop, beaded pull cord, offering smooth and effortless maneuverability.
To ensure safety, especially in homes with young children and pets, we include a cord lock/anchor that keeps the cord securely in place, preventing it from dangling loose.
For further details on installing and operating our roman shades, please refer to our Roman Shades Installation Guide.
How long are the pull cords provided with your roman shades?
The exact length of the pull cords varies according to the length of the roman shades. However, including the cord lock/anchor, the pull cord length is kept a few inches shorter than the shade itself. If you’d like your pull cords to be a specific length, please drop us an email at hi@sewndrapesandshades.com, and we will try our best to accommodate.
Do you offer multiple finishes for your roman shade pull cords?
Yes, our pull cords come in two finishes: white high-strength plastic finish and silver metal finish. To see images of the two finishes, please visit our Roman Shades Installation Guide.
What are the lining options available at Sewn for roman shades?
Sewn offers two types of lining:
Privacy Lining: Our standard white privacy lining is designed to soften harsh sunlight, and reduce glare while safeguarding the face fabric from UV damage and color fading.
Blackout Lining: Our blackout lining is a specially treated fabric designed to significantly reduce light penetration, and darken a room. It also provides benefits like sound dampening and thermal insulation.
Our blackout lining is available in three color options — white, pale grey and pale beige.
Linings are sewn behind the roman shades and not available as separate detachable liners.
To read more about our lining options, please refer to our blog post on Lining Options for Curtains & Roman Shades.
Are the patterns matched across all roman shades in an order?
Yes, for roman shades of the same size and fabric in a single order, our tailors ensure the patterns are perfectly matched across all the blinds, creating a cohesive and identical look.
If the order includes roman shades of different sizes, we focus on matching the pattern flow at the top of each shade to maintain as much visual continuity as possible.
My roman shade is skewing to one side. What should I do?
If your new roman shade is skewing to one side, don't worry. This can happen occasionally due to the installation process, or the long journeys they make from our studio to their final homes, during which some settings may move slightly.
For a detailed, step-by-step guide on how to fix a skewing roman shade, please check out our blog on How to Fix Skewing Roman Shades.
Do you accept clients' own material (COM) to stitch roman shades?
Afraid not. We work exclusively with fabrics from our own collection.
Do you offer cordless roman shades?
Afraid we do not offer cordless roman shades at this time.
Do you offer roman shades with an attached valance?
We do not offer roman shades with attached, ‘built-in’ valances on our site but if you’d like one specially made for you, please drop us an email at hi@sewndrapesandshades.com, and we will share a custom quote with you.
What is the size of your fabric swatches?
Our fabric swatches are 5 x 5 inches in size.
Can I order samples for your trims?
Afraid not. We do not offer trim/ ribbon samples at this time.
What is the estimated shipping time for your orders?
Please refer to our Order Processing & Delivery Timelines page for detailed information on our process timelines.
What if I am not home when the courier company attempts to deliver my order?
For samples, don't worry — they'll be delivered straight to your mailbox via the United States Postal Service (USPS).
For all other orders, we use FedEx and DHL delivery services.
FedEx provides contactless delivery, leaving your package at your doorstep and capturing photographic proof of delivery.
DHL, however, requires a signature upon receipt. If you’re unavailable to sign the first time, DHL will make two more delivery attempts.
Please note that we can’t coordinate deliveries on your behalf. If you miss three delivery attempts from any carrier, your package will be returned to us, and we are unable to offer refunds or re-shipping in such cases.
Are import taxes and duties included in your prices?
Yes, our prices include import duties and taxes for shipments within the USA.
For shipments to other countries, including Canada and the United Kingdom, import duties and taxes are not included in the listed prices. In such cases, buyers are responsible for paying any import charges that may apply once the shipment arrives in their country.
Where are your products manufactured and shipped from?
Our products are manufactured and shipped from our studios in India.
What is your policy on returns and cancellations?
For detailed information on our policy, please refer to our Returns & Cancellations page.